Last Updated: 2/19/25
We want you to be completely satisfied with your purchase from Hunterizer.com. If you are not satisfied with your order, please review our refund and return policies below.
1. Printed Materials
Eligibility for Return
- Time Frame: Returns must be initiated within 30 days of the purchase date.
- Condition: The printed atlas must be in its original, unused condition and include all original packaging, accessories, and materials.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
Return Process
- Initiate Return: Contact our customer service team at info@hunterizer.com to initiate the return process.
- Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item.
- Inspection: Upon receipt, the returned atlas will be inspected to ensure it meets the return eligibility criteria.
- Refund: If the return is approved, a refund will be issued to the original method of payment within 7-10 business days.
Non-Returnable Items
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than 30 days after delivery.
2. Digital Materials
Eligibility for Refund
- Time Frame: Refund requests for digital materials must be made within 14 days of the purchase date.
- Condition: Digital materials must not have been downloaded or accessed. Once a download link has been used, the digital materials are non-refundable.
- Proof of Purchase: A receipt or proof of purchase is required for all refund requests.
Refund Process
- Initiate Refund: Contact our customer service team at info@hunterizer.com to initiate the refund process.
- Verification: Our team will verify that the digital materials have not been downloaded or accessed.
- Refund: If the refund request is approved, a refund will be issued to the original method of payment within 7-10 business days.
Non-Refundable Items
- Digital materials that have been downloaded or accessed.
- Refund requests made more than 14 days after the purchase date.
Need Help?
For questions related to refunds and returns, contact us at info@hunterizer.com.
